HP G62-a16ER Manual de Usario
HP
Computadora portátil
G62-a16ER
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HP G62 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
ATI and ATI Mobility Radeon are
trademarks of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Arrandale,
and Core are trademarks of Intel
corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2010
Document Part Number: 620650-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
MSG revision history
Revision Publication date Description
A October 2010 ●Added newly supported hard drives to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing
on page 29 42, Hard drive on page .
●Added newly supported memory modules to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing
on page on page 29, Memory module 50.
●Added newly supported WLAN modules to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing
on page on page 29, WLAN module 47.
●Added newly supported processors to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing
on page 29, Processor on page 81.
●Added newly supported system boards to spare parts listings in the
following locations: Computer major components on page 17, Mass
storage devices on page 26, Sequential part number listing
on page 29, System board on page 74.
v
vi MSG revision history
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 5
Identifying the hardware ....................................................................................................................... 5
Top components ................................................................................................................................... 6
TouchPad ............................................................................................................................ 6
Lights ................................................................................................................................... 7
Button and speakers ............................................................................................................ 8
Keys ..................................................................................................................................... 9
Display ............................................................................................................................... 10
Right-side components ....................................................................................................................... 11
Left-side components ......................................................................................................................... 12
Bottom components ........................................................................................................................... 13
Wireless antennas .............................................................................................................................. 14
Additional hardware components ....................................................................................................... 15
3 Illustrated parts catalog ............................................................................................................................... 16
Serial number location ........................................................................................................................ 16
Computer major components ............................................................................................................. 17
Display assembly components ........................................................................................................... 23
Plastics Kit .......................................................................................................................................... 25
Mass storage devices ......................................................................................................................... 26
Miscellaneous parts ............................................................................................................................ 28
Sequential part number listing ............................................................................................................ 29
4 Removal and replacement procedures ....................................................................................................... 34
Preliminary replacement requirements ............................................................................................... 34
Tools required .................................................................................................................... 34
Service considerations ....................................................................................................... 34
Plastic parts ....................................................................................................... 34
Cables and connectors ..................................................................................... 35
Drive handling ................................................................................................... 35
Grounding guidelines ......................................................................................................... 36
vii
Electrostatic discharge damage ........................................................................ 36
Packaging and transporting guidelines ............................................. 37
Workstation guidelines ..................................................................... 37
Equipment guidelines ....................................................................... 38
Component replacement procedures ................................................................................................. 39
Serial number .................................................................................................................... 39
Computer feet .................................................................................................................... 40
Battery ............................................................................................................................... 41
Hard drive .......................................................................................................................... 42
Optical drive ....................................................................................................................... 45
WLAN module .................................................................................................................... 47
Memory module ................................................................................................................. 50
............................................................................................................................................ 51
RTC battery ....................................................................................................................... 51
Keyboard ........................................................................................................................... 53
Top cover ........................................................................................................................... 56
Speaker assembly ............................................................................................................. 59
Power button board ........................................................................................................... 61
TouchPad button board ..................................................................................................... 62
Modem module .................................................................................................................. 63
USB board ......................................................................................................................... 65
Power connector ................................................................................................................ 67
Display assembly ............................................................................................................... 68
System board ..................................................................................................................... 74
Fan/heat sink assembly ..................................................................................................... 77
Processor ........................................................................................................................... 81
5 Setup Utility ................................................................................................................................................... 83
Computer Setup in Windows 7 ........................................................................................................... 83
Starting Setup Utility .......................................................................................................... 83
Using Setup Utility ............................................................................................................. 83
Changing the language of Setup Utility ............................................................. 83
Navigating and selecting in Setup Utility ........................................................... 84
Displaying system information .......................................................................... 84
Restoring default settings in Setup Utility .......................................................... 85
Exiting Setup Utility ................. ................................................................ .......... 86
Setup Utility menus ............................................................................................................ 86
Main menu ........................................................................................................ 86
Security menu ................................................................................................... 86
System Configuration menu .............................................................................. 87
Diagnostics menu .............................................................................................. 87
Computer Setup in Linux .................................................................................................................... 88
Starting Computer Setup ................................................................................................... 88
viii
Using Computer Setup ...................................................................................................... 88
Navigating and selecting in Computer Setup .................................................... 88
Restoring factory settings in Computer Setup ................................................... 89
Computer Setup menus ..................................................................................................... 90
File menu .......................................................................................................... 90
Security menu ................................................................................................... 91
Diagnostics menu .............................................................................................. 91
System Configuration menu .............................................................................. 92
6 Specifications ................................................................................................................................................ 94
Computer specifications ..................................................................................................................... 94
39.6-cm (15.6-in) display specifications ............................................................................................. 95
Hard drive specifications .................................................................................................................... 96
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ........ 97
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications ............... 98
System resource specifications .......................................................................................................... 99
7 Backup and recovery .................................................................................................................................. 100
Windows 7 ........................................................................................................................................ 101
Creating recovery discs ................................................................................................... 101
Backing up your information ............................................................................................ 102
Using Windows Backup and Restore .............................................................. 103
Using system restore points ............................................................................ 104
When to create restore points ........................................................ 104
Create a system restore point ........................................................ 104
Restore to a previous date and time ............................................... 104
Performing a recovery ..................................................................................................... 104
Recovering from the recovery discs ................................................................ 105
Recovering from the dedicated recovery partition (select models only) .......... 105
Linux backup and recovery .............................................................................................................. 106
8 Connector pin assignments ....................................................................................................................... 107
Audio-out (headphone) ..................................................................................................................... 107
Audio-in (microphone) ...................................................................................................................... 107
External monitor ............................................................................................................................... 108
RJ-11 (modem) ................................................................................................................................ 109
RJ-45 (network) ................................................................................................................................ 109
HDMI ................................................................................................................................................ 110
Universal Serial Bus ......................................................................................................................... 111
9 Power cord set requirements .................................................................................................................... 112
Requirements for all countries or regions ......................................................................................... 112
Requirements for specific countries or regions ................................................................................ 113
ix
10 Recycling ................................................................................................................................................... 114
Battery .............................................................................................................................................. 114
Display .............................................................................................................................................. 114
Index ................................................................................................................................................................. 121
x
Especificaciones del producto
| Marca: | HP |
| Categoría: | Computadora portátil |
| Modelo: | G62-a16ER |
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