Samsung QA65QN800CJ Manual de Usario

Samsung Television QA65QN800CJ

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USER MANUAL

Thank you for purchasing this Samsung product.

To receive more complete service, please register your product at www.samsung.com

Model Serial No.

The figures and illustrations in this User Manual are provided for reference only and may differ from the actual

product appearance. The product design and specifications may change without notice.

Before Reading This User

Manual

This TV comes with this User Manual and an embedded

e-Manual ( > > Menu Settings Support Open > >

e-Manual).

On the website (www.samsung.com), you can download the

manuals and see its contents on your PC or mobile device.

Warning! Important Safety

Instructions

Please read the Safety Instructions before using your TV. Refer to

the table below for an explanation of symbols which may be on

your Samsung product.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR BACK). THERE ARE NO USER

SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

QUALIFIED PERSONNEL.

This symbol indicates that high voltage is

present inside. It is dangerous to make any

kind of contact with any internal part of this

product.

This symbol indicates that this product has

included important literature concerning

operation and maintenance.

Class II product: This symbol indicates that a

safety connection to electrical earth (ground)

is not required. If this symbol is not present

on a product with a mains lead, the product

MUST have a reliable connection to protective

earth (ground).

AC voltage: Rated voltage marked with this

symbol is AC voltage.

DC voltage: Rated voltage marked with this

symbol is DC voltage.

Caution. Consult instructions for use: This

symbol instructs the user to consult the user

manual for further safety related information.

Power

•Do not overload wall outlets, extension cords, or adapters

beyond their voltage and capacity. It may cause fire or electric

shock.

Refer to the power specifications section of the manual or the

power supply label on the product for voltage and amperage

information.

•Power-supply cords should be placed so that they are not

likely to be walked on or pinched by items placed upon or

against them. Pay particular attention to cords at the plug

end, at wall outlets, and at the point where they exit from the

appliance.

•Never insert anything metallic into the open parts of this

apparatus. This may cause electric shock.

•To avoid electric shock, never touch the inside of this

apparatus. Only a qualified technician should open this

apparatus.

•Be sure to plug in the power cord until it is firmly seated.

When unplugging the power cord from a wall outlet, always

pull on the power cord's plug. Never unplug it by pulling on

the power cord. Do not touch the power cord with wet hands.

•If this apparatus does not operate normally - in particular,

if there are any unusual sounds or smells coming from it -

unplug it immediately and contact an authorised dealer or

Samsung service centre.

•To protect this apparatus from a lightning storm, or to leave

it unattended and unused for a long time, be sure to unplug

it from the wall outlet and disconnect the antenna or cable

system.

– Accumulated dust can cause an electric shock, an electric

leakage, or a fire by causing the power cord to generate

sparks and heat or by causing the insulation to deteriorate.

•Use only a properly grounded plug and wall outlet.

– An improper ground may cause electric shock or

equipment damage. (Class l Equipment only.)

•To turn off this apparatus completely, disconnect it from the

wall outlet. To ensure you can unplug this apparatus quickly if

necessary, make sure that the wall outlet and power plug are

readily accessible.

Installation

•Do not place this apparatus near or over a radiator or heat

•Do not place vessels (vases etc.) containing water on this

apparatus, as this can result in a fire or electric shock.

•Do not expose this apparatus to rain or moisture.

•Be sure to contact an authorised Samsung service centre

for information if you intend to install your TV in a location

with heavy dust, high or low temperatures, high humidity,

chemical substances, or where it will operate 24 hours a day

such as in an airport, a train station, etc. Failure to do so may

lead to serious damage to your TV.

•Do not expose this apparatus to dripping or splashing.

Mounting the TV on a wall

If you mount this TV on a wall, follow

the instructions exactly as set out by the

manufacturer. If it is not correctly mounted, the TV

may slide or fall and cause serious injury to a child

or adult and serious damage to the TV.

•To order the Samsung wall mount kit, contact Samsung

service centre.

•Samsung Electronics is not responsible for any damage to the

product or injury to yourself or others if you choose to install

the wall mount on your own.

•Samsung is not liable for product damage or personal injury

when a non-VESA or non-specified wall mount is used or

when the consumer fails to follow the product installation

instructions.

•You can install your wall mount on a solid wall perpendicular

to the floor. Before attaching the wall mount to surfaces other

than plaster board, contact your nearest dealer for additional

information. If you install the TV on a ceiling or slanted wall, it

may fall and result in severe personal injury.

•When installing a wall mount kit, we recommend you fasten

all four VESA screws.

•If you want to install a wall mount kit that attaches to the

wall using two top screws only, be sure to use a Samsung wall

mount kit that supports this type of installation. (You may not

be able to purchase this type of wall mount kit, depending on

the geographical area.)

•Do not mount the TV at more than a 15 degree tilt.

•Standard dimensions for wall mount kits are shown in the

table on the Unpacking and Installation Guide.

Do not install your wall mount kit while your TV is

turned on. This may result in personal injury from

electric shock.

•Do not use screws that are longer than the standard

dimension or do not comply with the VESA standard screw

specifications. Screws that are too long may cause damage to

the inside of the TV set.

•For wall mounts that do not comply with the VESA standard

screw specifications, the length of the screws may differ

depending on the wall mount specifications.

•Do not fasten the screws too firmly. This may damage the

product or cause the product to fall, leading to personal

injury. Samsung is not liable for these kinds of accidents.

•Always have two people mount the TV onto a wall.

– For 82 inch or larger models, have four people mount the

TV onto a wall.

Providing proper ventilation for your TV

When you install your TV *and One Connect Box, maintain a

distance of at least 10 TV *and One Connectcm between the Box

with other objects (walls, cabinet sides, etc.) to ensure proper

ventilation. Failing to maintain proper ventilation may result in

a fire or a problem with the product caused by an increase in its

internal temperature.

*: One Connect Box Supported Model Only

•When you install your TV with a stand or a wall mount,

we strongly recommend you use parts provided by

Samsung Electronics only. Using parts provided by another

manufacturer may cause difficulties with the product or result

in injury caused by the product falling.

Other Cautions

•The actual appearance of the TV may differ from the images

in this manual, depending on the model.

•Be careful when you touch the TV. Some parts can be warm

or hot.

Safety Precaution

Caution: Pulling, pushing, or climbing on

the TV may cause the TV to fall. In particular,

ensure your children do not hang on or

destabilise the TV. This action may cause

the TV to tip over, causing serious injuries or

death. Follow all safety precautions provided

in the Safety Flyer included with your TV. For

added stability and safety, you can purchase

and install the anti-fall device, referring to

"Preventing the TV from falling".

WARNING: Never place a television set in an

unstable location. The television set may fall,

causing serious personal injury or death. Many

injuries, particularly to children, can be avoided by

taking simple precautions such as:

•Always use cabinets or stands or mounting methods

recommended by Samsung.

•Always use furniture that can safely support the television

set.

•Always ensure the television set is not overhanging the edge

of the supporting furniture.

•Always educate children about the dangers of climbing on

furniture to reach the television set or its controls.

•Always route cords and cables connected to your television so

they cannot be tripped over, pulled or grabbed.

•Never place a television set in an unstable location.

•Never place the television set on tall furniture (for example,

cupboards or bookcases) without anchoring both the

furniture and the television set to a suitable support.

•Never place the television set on cloth or other materials that

may be located between the television set and supporting

furniture.

•Never place items that might tempt children to climb, such

as toys and remote controls, on the top of the television or

furniture on which the television is placed.

If the existing television set is going to be retained and relocated,

the same considerations as above should be applied.

•When you have to relocate or lift the TV for replacement or

cleaning, be sure not to pull out the stand.

Preventing the TV from falling

Wall-anchor

(not supplied)

1. Using the appropriate screws, firmly fasten a set of brackets

to the wall. Confirm that the screws are firmly attached to

the wall.

– You may need additional material such as wall anchors

depending on the type of wall.

2. Using the appropriately sized screws, firmly fasten a set of

brackets to the TV.

– For the screw specifications, refer to the standard screw

part in the table on the Unpacking and Installation Guide.

3. Connect the brackets fixed to the TV and the brackets fixed

to the wall with a durable, heavy-duty string, and then tie the

string tightly.

– Install the TV near the wall so that it does not fall

backwards.

– Connect the string so that the brackets fixed to the wall

are at the same height as or lower than the brackets fixed

to the TV.

Operation

•This apparatus uses batteries. In your community, there might

be environmental regulations that require you to dispose of

these batteries properly. Please contact your local authorities

for disposal or recycling information.

•Store the accessories (remote control, batteries, or etc) in a

location safely out of the reach of children.

•Do not drop or strike the product. If the product is damaged,

disconnect the power cord and contact a Samsung service

centre.

•Do not dispose of remote control or batteries in a fire.

•Do not short-circuit, disassemble, or overheat the batteries.

•CAUTION: There is danger of an explosion if you replace the

batteries used in the remote with the wrong type of battery.

Replace only with the same or equivalent type.

•WARNING - TO PREVENT THE SPREAD OF

FIRE, KEEP CANDLES AND OTHER ITEMS

WITH OPEN FLAMES AWAY FROM THIS

PRODUCT AT ALL TIMES.

Caring for the TV

•To clean this apparatus, unplug the power cord from the wall

outlet and wipe the product with a soft, dry cloth. Do not

use any chemicals such as wax, benzene, alcohol, thinners,

insecticide, aerial fresheners, lubricants, or detergents. These

chemicals can damage the appearance of the TV or erase the

printing on the product.

•The exterior and screen of the TV can get scratched during

cleaning. Be sure to wipe the exterior and screen carefully

using a soft cloth to prevent scratches.

•Do not spray water or any liquid directly onto the TV. Any

liquid that goes into the product may cause a failure, fire, or

electric shock.

01 What's in the Box?

Make sure the following items are included with your TV. If any

items are missing, contact your dealer.

•User Manual

•Warranty Card / Regulatory Guide (Not available in some

locations)

•Antenna adapter

•*Samsung Smart Remote

•*Remote Control & Batteries

•*TV Power Cord

•*Wall Mount Adapter x 2

•**One Connect Box

•**One Connect Box Power Cord

•**One Connect Cable x 2

•**One Connect cable holder (for wall mount)

•Web Camera / Lens Cover / Pogo Gender (QN95C Series only)

*: Some of the items specified above may not be included in the

package, depending on the model or geographical area.

**: , QN8**C, QN9**C, S95CQN7**C Series

•The items’ colours and shapes may vary depending on the

models.

•Cables not included can be purchased separately.

•Check for any accessories hidden behind or in the packing

materials when opening the box.

[Note: Insert the power cord securely to prevent loosening

from the TV.

Warning: Screens can be damaged from

direct pressure when handled incorrectly. We

recommend lifting the TV at the edges, as shown.

For more information about handling, refer to the

Unpacking and Installation Guide came with this

product.

Do Not Touch

This Screen!

Using the One Connect cable holder

You can use the One Connect cable holder to tidy up the cables

while installing the wall mount.

02 Connecting the TV to the

One Connect Box

(One Connect Box Supported Model only)

For more information about how to connect via the One Connect

Box, refer to Unpacking and Installation Guide.

•Do not use the One Connect Box in the upside-

down or upright position.

•Take care not to subject the cable to any of the

actions below. The One Connect Cable contains

a power circuit.

Bending Twisting Pulling Pressing on Electric

shock

03 Initial Setup

When you turn on your TV for the first time, it immediately

starts the Initial Setup. Follow the instructions displayed on the

screen and configure the TV's basic settings to suit your viewing

environment.

•You will need a Samsung Account to access our network-

based smart services. If you choose not to log in, you will only

get a connection to terrestrial TV (applicable to devices with

tuners only) and external devices, e.g. via HDMI.

Connecting the antenna adapter

Connect the provided antenna adapter to an antenna terminal

on the wall, and then connect the antenna cable, which is

connected to ANT on the TV, to the antenna adapter.

The connected antenna adapter prevents overload that may

occur due to potential difference between the antenna terminal

on the wall and the antenna cable, consequently being able to

prevent product damage or fire.

•Be sure to use the provided antenna adapter.

•The method for connecting the antenna adapter and the

markings on the antenna terminals may differ depending on

the model and geographical region.

•If you use the antenna adapter where antenna signals are

weak, the screen may become blurry.

*: One Connect Box Supported Model Only

– The image on your TV may differ from the image above

depending on the model and geographical area.

Using the TV Controller

You can turn on the TV with the TV Controller button at the

bottom of the TV, and then use the Control menu. The Control

menu appears when the TV Controller button is pressed while

the TV is On.

•The position and shape of the buttons at the bottom of the TV

may differ depending on the model.

•The screen may dim if the protective film on the SAMSUNG

logo or the bottom of the TV is not detached. If protective film

is attached, remove the film.

Control menu

TV Controller button / / Remote control sensor Microphone

switch

TV Controller button / Remote control sensor

Microphone switch

How to turn on and off the Microphone

Type A Type B Type C

: On Off

You can turn on or off the microphone by using the switch at the

bottom of the TV. If microphone is turned off, All voice and sound

features using microphone are not available.

•This function is supported only in QN7**C/QN8**C/QN9**C/

Q7*C/Q8*C/QN8*C/QN9*C/S9*C Series.

•The position and shape of the microphone switch may differ

depending on the model.

•During analysis using data from the microphone, the data is

not saved.

Connecting the camera to the

product (QN95C Series only)

When you connect a camera, you can use video calls, home

workouts, and other new features with the camera.

Resolution 1920 x 1080, 30 fps (FHD)

Automatic lighting correction YES

Viewing angle 85 °

04 Troubleshooting and

Maintenance

Troubleshooting

For more information, refer to "Troubleshooting" in the

e-Manual.

> > Menu Settings Support > > Open e-Manual >

Troubleshooting

If none of the troubleshooting tips apply, please visit "www.

samsung.com" and click Support or contact the Samsung service

centre.

•This panel is made up of sub pixels which require

sophisticated technology to produce. There may be, however,

a few bright or dark pixels on the screen. These pixels will

have no impact on the performance of the product.

•To keep your TV in optimum condition, upgrade to the latest

software. Use the functions Update Now or Auto update

on the TV's menu ( > > Menu Settings Support > >

Software Update Update Now Auto update > or ).

The TV won’t turn on.

•Make sure that the power cord is securely plugged into the

product and the wall outlet.

•Make sure that the wall outlet is working and the remote

control sensor at the bottom of the TV is lit and glowing a

solid red.

•Try pressing the TV Controller button at the bottom of the TV

to make sure that the problem is not with the remote control.

If the TV turns on, refer to "The remote control does not work".

The remote control does not work.

•Check if the remote control sensor at the bottom of the TV

blinks when you press the button on the remote control.

– CU7 Series (except for model): If it does not blink, CU77**

replace the remote control's batteries. Make sure that the

batteries are installed with their poles (+/–) in the correct

direction. Alkaline batteries are recommended for longer

battery life.

– Other models: When the remote's battery is discharged,

charge the battery using the USB charging port (C-type), or

turn over the remote to expose the solar cell to light.

•Try pointing the remote directly at the TV from 1.5-1.8 m away.

•If your TV came with a Samsung Smart Remote (Bluetooth

Remote), make sure to pair the remote to the TV. To pair

a Samsung Smart Remote, press the and buttons

together for 3 seconds.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically.

This feature measures the light in your room and optimises

the brightness of the TV automatically to reduce power

consumption. If you want to turn this off, go to > Menu

> Settings > > All Settings General & Privacy Power and >

Energy Saving Brightness Optimisation > .

•The eco sensor is located at the bottom of the TV. Do not

block the sensor with any object. This can decrease picture

brightness.

05 Specifications and Other

Information

Specifications

Display Resolution

QN7**C/QN8**C/QN9**C Series: 7680 x 4320

Other models: 3840 x 2160

Sound (Output)

CU7/CU8/Q6*C/Q7*C 20 Series: W

QN9*C (43") Series: 20 W

S9 C/Q8*C0 Series: 40 W

QN9*C (50") Series: 40 W

QN8*C 60 Series: W

QN9*C (55"-75") Series: 60 W

S95C/QN95C/QN8**C Series: 70 W

QN9**C 90 Series: W

Operating Temperature

10 °C to 40 °C (50 °F to 104 °F)

Operating Humidity

10 % to 80 %, non-condensing

Storage Temperature

-20 °C to 45 °C (-4 °F to 113 °F)

Storage Humidity

5 % to 95 %, non-condensing

Notes

•This device is a Class B digital apparatus.

•For information about the power supply, and more

information about power consumption, refer to the

information on the label attached to the product.

– On most models, the label is attached to the back of

the TV. (On some models, the label is inside the cover

terminal.)

– On One Connect Box models, the label is attached to the

bottom of the One Connect Box.

•The images and specifications of the Unpacking and

Installation Guide may differ from the actual product.

•The screen size on the energy label and package may have

the tolerance within ±1 cm.

•To connect a LAN cable, use a CAT 7 (*STP type) cable for the

connection. (100/10 Mbps)

* Shielded Twisted Pair

•An administration fee may be charged in the following

situations:

(a) An engineer is called out at your request, but it is found

that the product has no defect (i.e., where the user manual

has not been read).

(b) You bring the unit to the Samsung service centre, but it

is found that the product has no defect (i.e., where the user

manual has not been read).

•You will be informed of the administration fee amount before

a technician visits.

Decreasing power consumption

When you shut the TV off, it enters Standby mode. In Standby

mode, it continues to draw a small amount of power. To decrease

power consumption, unplug the power cord when you don't

intend to use the TV for a long time.

Licences

The terms HDMI, HDMI High-Definition Multimedia Interface,

HDMI trade dress and the HDMI Logos are trademarks or

registered trademarks of HDMI Licensing Administrator, Inc.

ENG

-01

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.

Country/Area Samsung Service Centre Website

HONG KONG 3698 4698 www.samsung.com/hk/support (Chinese)

www.samsung.com/hk_en/support (English)

MACAU 0800 333 www.samsung.com/hk/support (Chinese)

www.samsung.com/hk_en/support (English)

使用者手冊

感謝您選購 Samsung 產品。

如需更完整的服務，請至 www.samsung.com 為您的產品註冊。

型號序號

本使用者手冊中提供的圖解與插圖僅供參考，且與實際產品外觀可能有所差異。

產品設計與規格可能隨時變更，恕不另行通知。

閱讀這份使用者手冊前

本電視隨附本使用手冊及內建電子說明並內置

e-Manual（ > 功能表 > 設定 > 支援 > 開啟

e-Manual）。

在網站（www.samsung.com）上，您可以下載手冊並

在您的 PC 或流動裝置上查看其內容。

警告！重要安全指示

在使用電視前，請先閱讀安全指示。請參照下表中有

關您的 Samsung 產品的符號解說。

注意

觸電風險。請勿開啟。

注意：為了減少電擊的危險，切勿卸下護蓋（或

後蓋）。裝置內沒有使用者可維修的部件。請交

由合格的技術人員進行所有維修工作。

此符號表示內有高電壓。以任何方式

與本產品內部之任何部件接觸均可導

致危險。

此符號表示本產品隨附關於操作與維

護的重要說明文件。

II 類產品：此標誌指出無需安全連接

地電。如果附帶電源線的產品上面找

不到這個符號，該產品必須連接可靠

的保護性接地線 (接地)。

AC 電壓：以此標誌標記的最高電壓為

AC 電壓。

DC 電壓：以此標誌標記的最高電壓為

DC 電壓。

注意。請參閱使用說明：此符號指示

用戶查閱使用者手冊以取得進一步的

安全相關資訊。

電源

•不要使牆上插座、延長線或轉接器超出其電壓及容

量負荷。否則可能引發火災或電擊。

請參閱手冊的電源規格一節，或產品電源供應器標

籤上的電壓及安培數資訊。

•對於電源線的佈線，應避免電源線可能被踩踏或被

附近物體擠壓。特別留意插頭、轉接器以及電源線

從裝置伸出之處。

•切勿將任何金屬物插入本裝置的開口處，這可能會

引發電擊。

•為避免電擊，切勿碰觸裝置的內部。只有合格的技

術人員可以打開本裝置。

•插入電源線時務必牢牢插入到底。拔出電源線時，

務必抓住電源插頭再從插座中拔出。請勿拉扯電

源線以拔出插頭。切勿在手沾濕的情況下觸摸電

源線。

•如果此設備無法正常運作，尤其是如果出現任何異

常聲音或氣味，請立即將插頭拔除並與授權的經銷

商或 Samsung 服務中心聯絡。

•為了保護本裝置免受閃電暴風雨襲擊，或在長時間

不使用本裝置的情況，請務必從牆上插座拔下電源

線，以及中斷與天線或纜線系統的連接。

–累積的灰塵可能造成會電擊、漏電，或因電線走

火造成火災，或者使絕緣體老化。

•請只使用適當接地的插頭和插座。

–接地不良可能造成觸電或裝置損壞。（僅限於 l

類設備）

•如要完全關閉此設備，請拔除牆上插座。為確保您

能夠快速拔除此設備 (如有需要)，請確保您易於接

觸牆上插座和插頭。

安裝

•切勿將本裝置放在靠近暖氣設備或耐熱器物的地

方，或者陽光直射的地方。

•切勿將包含水的器具（花瓶等）放在本裝置上面，

因為如此可能會導致火災或電擊。

•切勿讓本裝置淋到雨或受潮。

•若要在灰塵多、高溫或低溫、高濕度、含化學物質

的環境中，以及機場或火車站等全天候使用的地方

安裝裝置，請務必聯絡授權的三星服務中心以取得

相關資訊。否則，可能會導致您的裝置嚴重損壞。

•切勿讓裝置滴到或濺到水。

將電視安裝於牆上

若要將此產品安裝在牆上，請完全遵照製

造商建議的方式安裝。若未以正確的方式

安裝，電視可能會滑動或墜落，因而造成

兒童或成年人受到嚴重傷害，以及使電視

受到嚴重的損毀。

•若要訂購 Samsung 壁掛架組件，請聯絡 Samsung 服

務中心。

•若您選擇自行安裝壁掛架，對於因此造成的任何

產品損壞或人身傷害，Samsung Electronics 概不負

責。

•若使用非 VESA 或非指定壁掛架，或因消費者

未遵守產品安裝指示而造成產品損毀或人身傷

害，Samsung 不負任何責任。

•您可以將壁掛架安裝在與地板垂直的實心牆壁上。

在將壁掛架安裝於非水泥牆面之前，請先洽詢當地

經銷商以取得更多相關資訊。若安裝在天花板或偏

斜的牆面，可能會掉落並導致嚴重的人身傷害。

•安裝壁掛架組件時，建議您緊固所有四顆 VESA

螺絲。

•如果您只使用上方兩顆螺絲將壁掛架組件安裝在牆

上，請確保使用支援該安裝類型的 Samsung 壁掛架

組件。（您不一定能買到這類型的壁掛架組，視各

地區的供應貨源而定）。

•電視安裝傾斜角度勿超過 15 度。

•壁掛架組的標準尺寸顯示於 Unpacking and

Installation Guide 表格中。

切勿在電視開啟時安裝壁掛架組。否則可

能會因觸電而導致人身傷害。

•請勿使用比標準長度長，或與 VESA 標準螺絲規

格不相容的螺絲。太長的螺絲可能導致電視機內

部損壞。

•對於不符 VESA 標準螺絲規格的壁掛架，螺絲長度

可能根據壁掛架規格而有所不同。

•請勿將螺絲鎖得太緊。這樣可能會損壞產品或造成

產品掉落，導致人身傷害。Samsung 對於這類意外

不負任何責任。

•將電視機安裝於牆上時，務必由兩人合作進行。

–對於 82 英寸或以上的型號，將電視安裝到牆上

需要四個人。

為電視提供適當的通風

當您安裝電視機*和 One Connect 盒，電視機*和 One

Connect 盒與其他物品（牆壁、櫥櫃等等）間務必保

持至少 10 公分的距離，以確保通風正常。如果未能

保持正常的通風，則可能由於電視內部溫度過高而起

火或發生其他問題。

*: 只限支援 One Connect 盒的型號

•當您使用支架或壁掛架安裝電視時，強烈建議您僅

使用 Samsung Electronics 所提供的零件。若使用其

他製造商提供的零件，可能導致產品使用困難，或

因產品掉落而造成傷害。

其他警告

•依型號而定，電視的實際外觀可能與此手冊中的

圖解不同。

•碰觸電視時請務必小心，因為部分零件可能具有

高溫。

安全注意事項

注意：拉、推或攀爬電視可能會導致

電視墜落。尤其應禁止兒童攀爬或搖

晃電視，此動作可能造成電視翻倒，

導致嚴重傷害或死亡。請遵守電視隨

附之安全傳單中的所有安全注意事

項。若要增強穩定性和安全性，您可

以購買並安裝防墜裝置，請見「避免

電視掉落」。

警告: 切勿將電視機放在不穩固的地方。

否則電視機可能掉落，甚至導致人身嚴

重受傷或死亡。只要採取簡單的預防措

施即可避免許多傷害，尤其是對於小孩

子，例如：

•一律使用 Samsung 建議的櫥櫃或底座或安裝方法。

•一律使用可安全支撐電視機的家具。

•一律確保電視機不會超出支撐家具的邊緣而懸空。

•一律教導孩子攀爬到家具上使用或控制電視機的

危險。

•一律定好連接到電視的電線和電纜線路，如此才不

會發生絆倒、拉扯或抓住等情況。

•切勿將電視機放在不穩固的地方。

•絕不將電視機放在較高的家具（例如櫥櫃或書架）

，而沒有使用適當的支撐物支撐或固定家具和電

視機。

•絕不將電視機放在上有布料或其他材料的家具上。

•絕不將可能誘導兒童攀爬的物品（例如玩具和遙控

器）放置在電視機或擺設電視的家具上。

如果現有的電視機打算保留並搬動位置，則應適用以

上相同措施。

•當您為了更換或清潔而必須重新放置或抬起電視

時，切勿拉出底座。

避免電視掉落

牆壁固定組件

（無提供）

1. 使用合適的螺絲，將一組支架固定在牆上。確認螺

絲已牢固地鎖到牆上。

–根據牆壁類型，您可能需要其他材料，如固定

件。

2. 使用尺寸合適的螺絲，將一組支架固定在電視機

上。

–如需螺絲的規格，請參閱 Unpacking and

Installation Guide 表格中的標準螺絲部分。

3. 接上固定到電視上的支架，然後使用耐久、耐重的

纜繩將支架固定到牆上，再拉緊纜繩。

–將電視安裝至靠近牆面的位置，以防向後方墜

落。

–接上纜繩使固定在牆面上的支架位在與固定在電

視上的支架相同或更低的高度。

操作

•本裝置使用電池。您的社區可能基於環境上的考

量，制訂有必須適當棄置電池的規定。請與當地主

管機關聯絡以查詢有關棄置或回收的資訊。

•請將附件（遙控器、電池等）存放於兒童無法觸及

的安全位置。

•切勿摔落或撞擊本產品。如果產品損毀，請拔除電

源線並聯絡三星服務中心。

•切勿將遙控器或電池棄置於火中。

•切勿使電池短路、過熱或拆解電池。

•注意：如果您將遙控器中所使用的電池更換為不正

確的電池，可能會有爆炸的危險。請務必更換為相

同或同等類型的電池。

•警告 - 防止火災擴散，使蠟燭和其他

物品的明火遠離本產品。

電視保養

•先從電源插座拔下電源線，然後使用乾燥的軟布擦

拭本產品。切勿使用任何化學製品，如蠟、苯、酒

精、稀釋劑、殺蟲劑、空氣清新劑、潤滑劑或清

潔劑。這些可能會損害產品外觀或擦掉產品上的

印刷內容。

•電視的外部和螢幕可能會在清潔時遭到刮傷。請小

心使用軟布擦拭外部和螢幕，以防刮傷。

•請勿直接在電視上噴灑水或任何液體。任何滲入產

品中的液體都可能導致故障、火災或電擊。

01 盒中內容物

請確定您的電視隨附下列物品。如有任何缺件，請聯

絡您的經銷商。

•使用者手冊

•保固卡 / 法規指南（部分地區不適用）

•天線隔離器

•*三星智能遙控 (Samsung Smart Remote)

•*遙控器和電池

•*電視電源線

•*壁掛架轉接器 x 2

•**One Connect 盒

•**One Connect 盒電源線

•**One Connect 纜線 x 2

•**One Connect 纜線整理環（供壁掛架使用）

•網絡攝影機 / 鏡頭蓋 / 彈簧接頭（只限 QN95C 系列）

*: 部分上述項目可能沒有隨附，視乎型號或地理區

域而定。

**: QN7**C、QN8**C、QN9**C、S95C 系列

•物品的顏色和形狀可能因型號而異。

•連接線須獨立購買。

•開啟包裝盒時，檢查隱藏在背後或放在包裝物料

中的配件。

[備註：安全插入電源線，以免電源線從電視鬆

脫。

警告：處理不當時螢幕可能因直接施壓而

受損。搬動電視時建議您抬舉電視邊緣，

如圖所示。如需有關處理方式的詳細資

訊，請參閱隨此產品提供的 Unpacking and

Installation Guide。

請勿碰觸此

螢幕！

使用 One Connect 纜線整理環

在安裝壁掛架時，可以使用 One Connect 纜線整理環

來整理纜線。

連接電視與 One Connect 盒

（只限支援 One Connect 盒的型號）

如需如何透過 One Connect 盒連接的相關詳細資訊，

請參閱「Unpacking and Installation Guide」。

•使用 One Connect 盒時，請勿將它上下

顛倒或直立放置。

•處理電纜時請小心，盡量避開以下操

作。One Connect 纜線含電源電路。

彎曲扭曲拉按壓觸電

03 初始設定

第一次開啟電視時，電視會立即開始初始設定。遵循

螢幕上顯示的指示，並配置電視的基本設定以符合您

的觀看環境。

•您需要有 Samsung 帳號才能使用網絡為本的智能

服務。如果您選擇不登入，就只可以連接地面電

視 (只適用於有調諧器的裝置) 及外部裝置 (例如透

過 HDMI)。

天線轉接器連接方法

將提供的天線轉接器連接到牆上的天線端子，然後將

接到電視 ANT 的天線纜線連接到天線轉接器。

連接天線轉接器可防止因為牆上天線端子和天線纜線

間的潛在差異所產生的過載，進而預防產品損壞或者

發生火災。

•務必使用所提供的天線轉接器。

•連接天線轉接器的方式和天線端子上的標記可能依

型號和地理區域而有所不同。

•如果使用天線轉接器而天線訊號弱，畫面可能會變

得模糊不清。

*: 只限支援 One Connect 盒的型號

–您電視上的圖像與上方圖像可能有所不同，依型號

和地理區域而定。

使用電視控制器

您可以使用電視底部的電視控制器按鈕開啟電視，然

後使用控制功能表。在電視開啟狀態下按電視控制器

按鈕後，就會顯示控制功能表。

•電視底部的按鈕位置和形狀可能依型號而定。

•如果 SAMSUNG 標誌或電視底面的保護膜未拆掉，

螢幕可能變暗。如有保護貼，請移除保護貼。

控制功能表

電視控制器按鈕 / 遙控器感應器 / 麥克風開關

電視控制器按鈕 / 遙控器感應器

麥克風開關

如何開啟和關閉麥克風

類型 A 類型 B 類型 C

：開啟關閉

您可以使用電視底部的開關，將麥克風開啟或關閉。

如果麥克風已關閉，所有麥克風的語音和聲音功能將

無法使用。

•僅 QN7**C/QN8**C/QN9**C/Q7*C/Q8*C/QN8*C/

QN9*C/S9*C 系列支援此功能。

•麥克風的位置和形狀可能依型號而異。

•在使用麥克風的資料進行分析期間，不會儲存該

資料。

將相機連接至產品

（只限 QN95C 系列）

連接相機時，您可以使用視訊電話、居家運動和其他

新功能。

解像度 1920 x 1080，30 fps (FHD)

自動亮度修正是

視角 85 °

04 解決疑難與維護

解決疑難

如需詳細資訊，請參閱 e-Manual 內的「解決疑難」。

> 功能表 > 設定 > 支援 > 開啟 e-Manual > 解

決疑難

若沒有適用的疑難排解提示，請瀏覽 "www.samsung.

com" 並按一下「支援」，或洽詢 Samsung 客服中心。

•此面板由子像素組成，需要使用精密技術製造。但

是，螢幕上可能出現少數明亮像素或暗色像素。這

些像素不會影響產品的效能。

•為了使電視保持在最佳狀態，請升級至最新的軟

體。使用電視功能表（ > 功能表 > 設定 >

支援 > 軟件更新 > 立即更新或自動更新）上的立即

更新或自動更新功能。

電視不會開啟。

•確認電源線正確連接產品和牆上插座。

•確定牆上插座可用，電視底部的遙控器感應器是否

亮起且為紅燈。

•嘗試按電視底部的電視控制器按鈕，確認不是遙

控器的問題。如電視能打開，請參閱「遙控器失

靈」。

遙控器沒有作用。

•檢查電視底部的遙控器感應器有否在您按下按

鈕時閃爍。

–CU7 系列（CU77** 型號除外）：如果沒有閃

爍，請更換遙控器的電池。務必以正確的電極

（+/–）方向安裝電池。建議使用壽命較長的鹼

性電池。

–其他型號：遙控器電量耗盡後，使用 USB 充電

連接埠 (C-type) 為電池充電，或翻轉遙控器讓太

陽能電池面向光源。

•嘗試從 1.5-1.8 米遠的距離將遙控器直接指向電

視。

•如果電視隨附三星智能遙控 (Samsung Smart Remote)

(藍牙遙控器)，請確認將遙控器與電視配對。如要

配對三星智能遙控 (Samsung Smart Remote)，同時按

下和按鈕 3 秒。

Eco 感應器和螢幕亮度

Eco 感應器會自動調整電視的亮度。此功能會測量室

內的光線並自動將電視的亮度最佳化，以減少耗電。

如果您要將此關閉，請移至 > 功能表 > 設定

> 所有設定 > 一般與私隱 > 電源和省電 > 亮度優化。

•Eco 感應器位在電視底部。請勿讓任何物體擋住感

應器，如此可能會降低畫面的亮度。

05 規格與其他資訊

規格

顯示解像度

QN7**C/QN8**C/QN9**C系列：7680 x 4320

其他型號：3840 x 2160

音效（輸出）

CU7/CU8/Q6*C/Q7*C 系列：20 W

QN9*C (43") 系列： 20 W

S90C/Q8*C 系列：40 W

QN9*C (50") 系列： 40 W

QN8*C 系列：60 W

QN9*C (55"-75") 系列： 60 W

S95C/QN95C/QN8**C 系列：70 W

QN9**C 系列：90 W

工作溫度

10 °C 到 40 °C（50 °F 到 104 °F）

工作濕度

10 % 到 80 %，無冷凝

存放溫度

-20 °C 到 45 °C（-4 °F 到 113 °F）

存放濕度

5 % 到 95 %，無冷凝

備註

•這個裝置屬於 B 類數位裝置。

•有關電源供應和耗電量的詳細資訊，請參閱產品標

籤上的資訊。

–在大部分型號，標籤是貼在電視的背面。（在有

些型號上，標籤貼在端子護蓋內側）。

–在 One Connect 盒型號上，標籤附貼在 One

Connect 盒的底部。

•Unpacking and Installation Guide 中所載的圖像及規格

可能與實際的產品有所差別。

•能源標籤和包裝上的螢幕大小可能有 ±1 公分以內

的公差。

•要連接 LAN 纜線，請使用 CAT 7（*STP 型）纜線

進行連接。(100/10 Mbps)

* 屏蔽雙絞線

•以下情況可能酌收服務費：

（a）在您的要求下派出工程師查看，但是產品沒

有找到瑕疵（例如未閱讀使用者手冊）。

（b）您將裝置帶到 Samsung 服務中心，但是產品

沒有找到瑕疵（例如未閱讀使用者手冊）。

•服務技師到場服務之前會先告知您所需收取的服

務費用。

降低耗電量

將電視關機後，會進入待機模式。在待機模式中，仍

會使用少量電源。為了減少耗電量，請在長時間不使

用電視時將電源線拔掉。

授權

The terms HDMI, HDMI High-Definition Multimedia

Interface, HDMI trade dress and the HDMI Logos are

trademarks or registered trademarks of HDMI Licensing

Administrator, Inc.

HKG

請洽詢 SAMSUNG WORLD WIDE

若您對於 Samsung 產品有任何疑問或評論，請洽詢 Samsung 客服中心。

國家/地區 Samsung 客服中心網站

HONG KONG 3698 4698 www.samsung.com/hk/support (Chinese)

www.samsung.com/hk_en/support (English)

MACAU 0800 333 www.samsung.com/hk/support (Chinese)

www.samsung.com/hk_en/support (English)

Especificaciones del producto

Marca:	Samsung
Categoría:	Television
Modelo:	QA65QN800CJ

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