Xerox Phaser 540 Plus Manual de Usario

Xerox Impresora Phaser 540 Plus

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© 2022 Xerox Corporation. All rights reserved. Xerox® is a trademark of Xerox Corporation in the U.S. and/or other countries.
CareAR is a trademark of CareAR Inc. BR34366
New Augmented
Reality Support
Augmented reality is now powering our customer support team.
With the help of CareARTM, A Xerox Company, and its
augmented reality platform, we can see what you see virtually
and help fix the issues faster as if we were with you.there
CareAR® Assist enables using circles, arrows, our support team to provide annotated guidance
and other shapes that “stick” in the space displayed i n the live video shown your mobile device.
This enables faster diagnosis and problem resolution, plus creates an engaging customer
experience. At the same time, remote support keeps everyone safe.
W H A T I S A U G M E N T E D R E A L I T Y ?
Augmented reality computer-is an interactive experience in which generated images—
sometimes in 3D are overlayed in real time on and viewed to the digital images of real world
using : a camera. Support includes
S
S
S
SSee what I see
ee what I see
ee what I see
ee what I seeee what I see – expert Our support becomes immersed in your environment using the
device’s expert rear video camera. This gives the a visual display of what needs attention.
Real
Real
Real
RealReal-
-
-
--time graphical guida
time graphical guida
time graphical guida
time graphical guidatime graphical guidance
nce
nce
ncence – Experience real-time , guidance using annotations such as
arrows, pulsating circles, and other features which are overlayed , on the live video. These
graphical instructions they “stick” to where are drawn even when the mobile device is
pointed at another object and then re - pointed to the original object.
Priv
Priv
Priv
PrivPrivacy
acy
acy
acyacy
Only the rear-facing camera is used so you are not seen.
Y O U R B E N E F I T S
Graphical guidance resolves the problem faster by:
Enabling Xerox customer support to see exactly what you see for faster diagnostics
Eliminating miscommunication abecause nnotations prioritize what to focus on
Showing the problem and visually identifying the to resolve rather than steps it just
explaining them
Not waiting for an engineer and keeping everyone safe
H O W D O E S X E R O X S U P P O R T W O R K W I T H C A R E A R ?
We invite will you to a CareAR Assist session via a text message or email. Then you will be
prompted to either download the CareAR Assist app on your mobile device or join the support
session browserusing a web . Please make sure you are near the equipment requiring support.
The connection is secure and safe.
G e t C a r e A R A s si st f r o m
A p p l e a p p s t or e
G et C a r eA R A s s i s t o n
G P oo g l e l a y
CLICK IMAGE TO WATCH VIDEO
W H A T D O I N E E D ?
An Android or an iOS device with the
following minimum requirements:
Mobile
D evice
Native
A pp
Mobile
Browser
iOS iOS 11+ Safari
/WebKit
11+
Android 9+ Android
Google
C hrome
28+, M ozilla
F irefox 24+,
O pera
mobile 12+

Especificaciones del producto

Marca: Xerox
Categoría: Impresora
Modelo: Phaser 540 Plus

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