Amana ABB1921BRB Manual de Usario

Amana Refrigerador ABB1921BRB

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Service Contract - Repair Plan - Contracts Purchased Between 05/12/2017 - Present pg 1 of 4
This document sets forth the entire Contract between the Service
Contract Administrator and Obligor, hereinafter referred to as
We, Us and Our, and the Purchaser, as You and Your. No
representation, promise or condition herein shall modify these terms.
AIG WarrantyGuard, Inc. (“AWG”) is contractually obligated to
You to provide service under this Contract where in accordance
with and as allowed by state law. If this Contract is purchased
in Florida or Oklahoma, AIG Warranty Services of Florida, Inc.
(“AWSF”) is contractually obligated to You to provide service under
this Contract. AWG, (800)-343-4441 and AWSF, (800)-250-3819
can be contacted at 650 Missouri Avenue, Jeffersonville, IN 47130.
AIGWG and AWSF collectively referred to as AIG.
1. WHAT IS COVERED. We will furnish labor, parts, and/
or replacement equipment (or pay for same) necessary to repair
operational or mechanical breakdowns of the Product(s) listed on
the Certificate of Coverage, provided such service is necessitated by
Product failure during normal usage. The Product(s) specified and
covered includes only equipment as originally configured. Coverage
also applies to the parts and accessories that are necessary to the
covered Product’s functionality, but does not apply to accessories
that are used in conjunction with or to enhance the performance of
the covered Product(s).
Food Loss: You will be reimbursed for food losses resulting from the
operational or mechanical failure of Your refrigerator or freezer up to
$250 per appliance over the life of the Service Contract.
2. TO OBTAIN SERVICE. If service is needed, prior authorization
is required by contacting the toll free number shown on the front of
this Contract, 24 hours a day, 7 days a week, and explain the problem.
3. WAIT PERIOD. NO WAIT PERIOD IS REQUIRED IF THE
COVERED PRODUCT IS UNDER MANUFACTURER’S
WARRANTY OR UNDER THE COVERAGE OF ANOTHER
EXTENDED SERVICE CONTRACT AS OF THE DATE THIS
CONTRACT IS PURCHASED. IF THE MANUFACTURER’S
WARRANTY OR OTHER EXTENDED SERVICE
CONTRACT HAS ENDED BEFORE THE PURCHASE DATE
OF THIS CONTRACT, A SIXTY 60 DAY WAIT PERIOD IS
REQUIRED. CLAIMS OR LOSSES THAT OCCUR PRIOR
TO OR DURING THE WAIT PERIOD ARE CONSIDERED
PREEXISTING CONDITIONS AND ARE NOT COVERED
BY YOUR CONTRACT.
4. AVAILABILITY OF SERVICE. Neither Us nor the Dealer,
Manufacturer, or Retailer shall be liable for any damages whatsoever
arising out of delays, either before or after a day or time of service is
agreed upon.
5. PRODUCT REPAIR PARTS. If the product or a unit,
component, part or subassembly require repair, We may, at Our
option and discretion, repair or exchange it with an comparable
product, unit, component, part or subassembly that is new or
refurbished. Genuine factory parts will be used whenever possible.
6. ACCESSIBILITY OF PRODUCT. If service is required, You
agree to make the product reasonably accessible to the repair person.
If the product is not accessible, the repair person will have the option
of declining to provide service or assessing You an additional charge
for making the product accessible, commensurate with the difficulty
in working on the product.
7. PARTIAL PAY PLANS. Partial Pay Plans are defined as fixed
term Plans not paid in full at the time of initial purchase. For Partial
Pay Plans, if payment is not received by the specified date(s), Your
Contract will be suspended until payment is received and is subject
to cancellation as provided in Section 18. This Contract must be paid
in full prior to services being rendered.
8. IMPORTANT NOTE. Repairs recommended by the repairing
facility not necessitated by mechanical breakdown are not covered
unless specifically authorized by Us. We reserve the right to inspect
the covered product(s) prior to coverage or during the coverage
period. Model number, serial number and date of purchase of all
Products to be covered must be provided to execute application for
service. If You request a service call for a non-covered repair or “no
failure found” diagnosis is determined for the same problem on a
second trip, You may be responsible for all costs associated with
the repair/call. In the event You are unable to meet the servicer for
an onsite repair, You must call to cancel the appointment one (1)
business day prior to the agreed upon time of service or You may
be responsible for paying the second trip charge for the subsequent
rescheduled repair. This Contract must be paid in full prior to
services being rendered.
9. TIME FOR SERVICE. Service will be performed during
the hours of 8:00 a.m. to 5:00 p.m. local time Monday through
Friday, excluding holidays or during the hours of operation of the
participating service provider. Any additional costs above the service
providers authorized hourly rate (premium or overtime charges) or
after hours service will be at Your expense with exception of health
related or severe weather related emergencies.
10. SERVICE EVENT. After We authorize Your claim, We will
at Our option complete the lesser of (a) the repair of Your Product
with new or refurbished parts, or (b) Exchange or Buyout Your
Product as provided in Section 20. The decision to repair Your
Product or Exchange or Buyout will be made solely by Us. If Your
Product requires repair, service will be provided by an authorized
service provider. You may be asked to provide proof of purchase as
a condition for receiving service under this Service Contract. Your
original, itemized purchase receipt should be kept with this Contract.
Non-itemized billing statements will not be accepted.
11. SUBCONTRACTING. Service will be performed by an
authorized service providers.
12. UNABLE TO REPAIR. If We determine that We are unable to
repair Your Product or We determine that a replacement is necessary,
We will Exchange or Buyout Your Product as provided in Section
20. In all cases where parts or technical information are on extended
backorder for a minimum of forty-five (45) calendar days, We will
determine if an Exchange or Buyout will be made. All contractual
obligations for the specified Product are fulfilled, in lieu of repairs,
upon Exchange or Buyout of Your Product.
13. SERVICE FEE. If this is a Service Fee plan, as identified on
the Certificate of Coverage You must pay the Service Fee amount
for each service call per Product referenced on the Certificate of
Coverage. The Service Fee is for each occurrence where We approved
the service appointment. A separate Service Fee is required for each
Product repaired. No additional Service Fee will be required if same
service performed on same Product within a 90 day period. We will
collect Service Fee at the time of schedule service.
14. RENEWABILITY. This Contract is renewable at Our sole
discretion. If You wish to renew this Contract, please call the toll free
number listed on the front of this Contract.
15. LIMITATIONS OF COVERAGE – This Contract Does Not Cover:
A. Any product located or manufactured for use outside the
continental United States, Alaska or Hawaii (US Only).
B. Service required as a result of any alteration of the equipment, or
repairs made by anyone other than an authorized service provider.
This would include any unauthorized alterations made by You to
the Product.
C. Damage or other equipment failure due to causes beyond Our
control including, but not limited to, repairs necessary due to operator
negligence, the failure to maintain the equipment according to the
owner’s manual instructions, accident, mishandling, vandalism, theft,
fire, flood, wind, freezing, power failure, inadequate power supply,
unusual atmospheric conditions, or acts of war or acts of God.
D. Service necessary because of improper storage, improper
ventilation, any utilization of the equipment that is inconsistent
with either the design or the way the manufacturer intended the
equipment be used.
E. Any and all cases in which the manufacturer of the equipment
would not honor any warranty regarding the equipment.
F. Products used in a commercial environment, which is defined as
nonresidential, multiuser, communal or industrial use. Equipment
used in recreational vehicles, boats, group homes, animal shelters,
donated product or not for profit environments is not covered.
G. Cosmetic defects, damage, or failures of non-operational
components that do not inhibit the proper operation and performance
of the covered items.
H. Consumable items, defined as any part that is considered
consumable by the manufacturer or any item that is designed to be
consumed (wear out) during the life of the Product, regardless if it is
consumer replaceable or not. Consumable items include, but are not
limited to: For Appliances: belts and bags, drip pans or grates, light
bulbs, lamps, filters, remotes and batteries.
I. Repairs to Product, including parts, or Product replacement covered
by the manufacturer’s warranty, manufacturer’s recall, or similar
manufacturer’s incentive or repair program (regardless of whether or
not the manufacturer is doing business as an ongoing enterprise).
J. Consequential damages as a result of malfunctioning of or damage
to an operating part of the covered equipment, or damages as a result
of any repairs or replacements under this agreement.
K. Damages caused by delays in rendering service or loss of use
during the period that the product is awaiting parts.
L. Damage or failure caused by animals or insects.
M. Damage or failure caused by bodily fluids, including but not
limited to urine and vomit.
N. Operational or mechanical failure which is not reported prior to
expiration of this Contract or within 30 days of product failure.
O. Refurbished equipment, equipment sold without a manufacturer’s
warranty or sold “as is”.
P. Normal, periodic or preventative maintenance, including but not
limited to customer education, adjustments, and cleanings.
Q. Loss or damage as a result of violation of existing federal, state
and municipal codes including repairs to products not complying
with said codes.
R. Pre-existing conditions, incurred prior to the effective date
of coverage, and known to You. This includes situations where
the Product was not taken out of the box or utilized prior to
manufacturer warranty expiration and a failure is discovered upon
removal or use during Our coverage.
S. Equipment where the serial plate attached to the equipment is
removed, defaced or made illegible.
T. Non failure problems that do not require parts and intermittent
issues. Subsequent trip charges may need to be paid by You if a second
“no failure found” diagnosis is determined based on the same problem.
U. Transit or delivery damage, damage caused by packing, unpacking,
assembly, installation, or removal. Short circuit, loss of use, parts or
labor covered under the manufacturer’s warranty, lack of maintenance,
bodily injury, pre-existing conditions, manufacturer’s recall, periodic
checkups or maintenance. We will not pay for adjustments or repairs
required because of conditions at your location.
V. Damage resulting from unauthorized repair; or electrical wiring
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and connections; damage caused during delivery or removal,
improper installation, or setup including, but not limited to
packing, unpacking or assembly, user facilitated minor adjustments
and settings outlined in the Product’s owner’s manual, external
antenna or local reception problems, inaccessible products or parts,
negligence, misuse or abuse whether willful or not.
W. Appliances over 15 years of age.
X. Installation, removal, or reinstallation of any equipment or
additional labor authorization.
Y. Products sold second hand including but not limited to floor
models, rent to own, eBay, garage sale, estate sale, demonstration
models, etc. (unless covered by a full manufacturer’s warranty on
your date of purchase).
Z. Any cost recoverable under any other warranty, guarantee, or
under an insurance policy (in such case, this Contract will cover any
applicable deductible).
AA. Product that has been leased to You.
BB. Parts or accessories that are used in conjunction with product
specified under this Contract that enhances the performance of the
covered Product.
16. NO LEMON GUARANTEE. During the term of this Contract,
when three service repairs, with three separate claim numbers, have
been completed on the same part, for the same Product, and that same
part requires repair under a fourth claim number, as determined by
Us, We will Exchange Your Product as provided under Section 20.
In the event a comparable replacement cannot be located, a Buyout as
provided in Section 20 will be provided. This does not include repairs
necessary during the manufacturer’s warranty period, rework/callback
service required after initial service, during the warranty of work period
provided by the Service Company, or previous Service Contract terms,
including previous or subsequent renewal contracts. Once you have
received Your Product Exchange or Buyout, all of Our contractual
obligations for the specified Product have been fulfilled.
17. CANCELLATION AND REFUND. You may cancel this
Contract at any time for any reason. If You cancel this Contract
within sixty (60) days of the date purchased, You will receive a refund
of the full purchase price less any claims. If You cancel this Contract
thereafter, You will be refunded the remaining days of coverage on a
monthly prorated basis, less costs for service performed (if applicable).
Neither You, the Dealer or We are obligated to renew this Contract
beyond the current term. You may cancel this Contract via phone by
calling 1-866-265-0028 or by sending written notice of cancellation
to Whirlpool Cancelations, 650 Missouri Ave, Jeffersonville, IN
47130 or by email to whirlpoolcancellations@sndirect.com.
18. CANCELLATION FOR NONPAYMENT. If any payment is
not made when due, We have the right to terminate this Contract
without liability.
19. TERMINATION FOR OTHER CAUSE. Any attempts by
You to repair or alter the Product, without prior authorization by
Us may, at our discretion, result in the termination of this Contract
without liability. If We exercise this right, We shall refund to You the
remaining pro-rata unearned portion of one hundred percent (100%)
of the net purchase price paid for this Contract, minus claims paid.
20. EXCHANGE OR BUYOUT. We have the option, at Our sole
discretion, to (a) Exchange Your Product with a replacement product
with similar features and functionality, or (b) Buyout Your Product
with a cash settlement based on the original purchase price of the
covered Product, excluding taxes, delivery and installation fees. The
value of the Exchange or Buyout will be determined according to the
age of the covered Product using the following depreciation schedule:
Product Age Reimbursement Amount
1-5 years (day 366-1825) 75% of Original purchase price of
the covered Product
6-10 years (day 1826-3650) 45% of Original purchase price of
the covered Product
11-15 years (day 3651-5475) 25% of Original purchase price of
the covered Product
You have up to forty-five (45) days from the date of authorization to
complete your Product Buyout transaction. We will have satisfied all
contractual obligations owed for the specified Product if We Exchange
or Buyout Your Product under this section. Technological advances
may result in a replacement Product with a lower selling price than the
original Product. If We Exchange or Buyout the Product, the covered
Product becomes Our property and We may, at Our discretion,
require the product to be returned to Us (or our designee) at Our
expense. The Insurer and Obligor shall not be deemed to provide
cover and the Insurer or Obligor shall not be liable to pay any claim
or provide any benefit hereunder to the extent that the provision of
such cover, payment of such claim or provision of such benefit would
expose the Insurer, its parent company or its ultimate controlling
entity to any sanction, prohibition or restriction under United Nations
resolutions or the trade or economic sanctions, laws or regulations of
the European Union or the United States of America.
21. TRANSFERABILITY. You may transfer this Contract
to any person by sending written notice to: AIG, c/o P.O.
Box 1411, Jeffersonville, IN 47131-1411 or e-mail address
serviceplanadministrator@aig.com.
22. RIGHT TO RECOVER FROM OTHERS. If we make any
payment, we are entitled to recover what we paid from other parties.
By accepting settlement of a claim, You transfer to us your right to
recovery against any other party.
23. INSURANCE SECURING THIS CONTRACT. This is not
an insurance policy. As the Administrator, We will assist You in
understanding Your warranty and coverage benefits from the day
You purchase Your Contract. If Your Product needs repair for
operational or mechanical failure, You are required to call the toll
free number listed on the front of this Contract or submit Your
claim in writing to AIG, c/o 650 Missouri Ave., Jeffersonville, IN
47130. With any correspondence, please provide Your daytime
phone number and claim number if applicable. The expiration date
and price of this Contract are listed on the front of this Contract.
There are some limitations of coverage. You should review the
limitations of coverage paragraph for details. This Contract is
secured by a contractual liability or reimbursement insurance policy
provided by Illinois National Insurance Company 500 W. Madison
St. 30th Floor, Chicago, IL 60601, (800) 250-3819 in all states
with the exception of AR, CA, FL, MS, NC, NY, OK, VA which
are covered by New Hampshire Insurance Company, located at 175
Water Street 25th Floor, New York, NY 10038, 1-800-250-3819. If,
within sixty (60) days after proof of loss has been filed, We have not
paid a covered claim, provided You with a refund, You are otherwise
dissatisfied, or We are no longer an ongoing concern, You may make
a claim directly to the insurance company by contacting the insurer
at the address or phone number above. Please enclose a copy of Your
Contract when sending correspondence to the Insurer.
24. ENTIRE CONTRACT. This is the entire Contract and no other
oral modifications are valid.
25. INCIDENTAL/CONSEQUENTIAL DAMAGES AND WARRANTIES.
US, THE DEALER/RETAILER, MANUFACTURER, AND THEIR
AGENTS, CONTRACTORS, OR LICENSEES WILL NOT UNDER
ANY CIRCUMSTANCES BE LIABLE FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT
LIMITED TO, PROPERTY DAMAGE, LOST TIME, LOST DATA
RESULTING FROM THE BREAKDOWN OR FAILURE OF
ANY EQUIPMENT OR FROM DELAYS IN SERVICING OR
THE INABILITY TO RENDER SERVICE ON ANY COVERED
EQUIPMENT. EXCLUSION IS MADE OF ANY IMPLIED WARRANTY
OF FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO
EXPRESS OR IMPLIED WARRANTIES MADE HEREIN.
26. STATE VARIATIONS. Certain states have specific conditions;
conditions listed below apply to You.
Alabama Residents: The use of non-original manufacturer’s parts is
allowed under this Contract. If no claim has been made under this
Contract, You may return this Contract within twenty (20) days of
the date the Contract was mailed to You, or within ten (10) days of
delivery if the Contract was delivered to you at the time of sale. In
such a case, this Contract will be void and the Administrator will
refund to You the full amount of the purchase price of this Contract.
A ten percent (10%) penalty per month applies to any refund
not paid or credited within forty-five (45) days after return of the
service contract. This right to void the Contract is not transferable
and applies only to the original Contract purchaser. If You cancel
this Contract otherwise, You will be provided a pro-rata refund
less an administrative fee of twenty-five ($25) dollars. In the event
that We cancel this Contract for any reason, except nonpayment of
the Contract fee or a material misrepresentation by you, We shall
provide You with written notice of such cancellation at least five days
prior to the effective date of the same.
Arizona Residents: The Cancellation and Refund section of this
Contract is deleted in its entirety and replaced with the following:
If this Contract is canceled You will be provided a pro-rata refund
after deducting for administrative expenses not to exceed twenty-five
($25) dollars associated with the cancellation. Further, We will not
cancel or void this Contract due to preexisting conditions, prior use
or unlawful acts relating to the product or misrepresentation by Us
or Our subcontractors. No claim incurred or paid will be deducted
from the amount to be returned. Neither We, Our assignees, nor
Our subcontractors will cancel or void coverage under this Contract
due to Our failure to provide correct information or Our failure to
perform the services or repairs provided in a timely, competent, and
workmanlike manner. The Provider is AIGWG c/o 650 Missouri
Ave., Jeffersonville, IN 47130, 1-800-343-4441.
California Residents: If You cancel this Contract within sixty (60) days
from the date of receipt, You will receive a full refund of the purchase
price less the cost of any claims paid. If You cancel this Contract after
sixty (60) days from the date of receipt, You shall receive a pro-rata
refund of the purchase price less any claims paid. If You cancel this
Contract, You must provide written notice of cancellation to the
Administrator at the address below. In addition, the Administrator
may assess a cancellation or administrative fee, not to exceed ten (10%)
percent of the price of the Service Contract or twenty-five ($25) dollars,
whichever is less. California law requires the Dealer be contractually
obligated to you to provide service. The Administrator is AIGWG c/o
650 Missouri Ave., Jeffersonville, IN 47130.
Connecticut Residents: This Contract is automatically extended
while the product is being repaired. You may cancel this Contract
if You return the product or the product is sold, lost, stolen, or
destroyed. Resolution of Disputes: If We are unable to resolve any
disputes with You regarding this Contract, You may file a written
complaint to the State of Connecticut, Insurance Department, P.O.
Box 816, Hartford, CT 06142-0816, Attn: Consumer Affairs. The
written complaint must describe the dispute, identify the price of
the product and cost of repair, and include a copy of this Contract.
The Provider is AIGWG c/o 650 Missouri Ave., Jeffersonville, IN.
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Service Contract - Repair Plan - Contracts Purchased Between 05/12/2017 - Present pg 3 of 4
47130, 1-800-343-4441.
Florida Residents: If You cancel this Contract, return of premium
will be based upon ninety (90%) percent of unearned pro-rata
premium less any claims that have been paid or less the cost of repairs
made on Your behalf. If We cancel this Contract, return of premium
will be based upon one hundred (100%) percent of unearned pro-
rata premium. The rate charged for this service Contract is not
subject to regulation by the Florida Office of Insurance Regulation.
Georgia Residents: The Administrator may not cancel this Contract
except for fraud, material misrepresentation or non-payment by You.
Notice of such cancellation will be in writing and given at least thirty
(30) days prior to cancellation. You may cancel this Contract at any
time. Cancellation will comply with Section 33-24-44 of the Georgia
Code. Refunds will be based on the excess of the consideration paid
for this Contract above the customary short rate for the expired term
of the Contract. If cancelled by Administrator, refund will be on a pro-
rata basis. Claims paid shall not be deducted from any refund owed.
Hawaii Residents: Any refund not made within forty-five (45) days
shall include a ten (10%) percent per month penalty. This Contract
does not cover consequential damages or pre-existing conditions. In
the event We cancel this Contract, we shall provide five (5) days prior
notice of such cancellation which notice shall include the effective
date of cancellation.
Illinois Residents: If no claim has been made under this Contract,
You may return this Contract within thirty (30) days of the date of
contract purchase. Any cancellation of this Contract more than thirty
(30) days after its date of purchase made pursuant to the Cancellation
Section, is subject to a cancellation fee equal to the lesser of ten
(10%) percent of the price of the contract or fifty ($50) dollars. The
obligor, AIGWG is the party responsible for honoring cancellation
requests. This Contract does not cover failure resulting from normal
wear and tear.
Michigan Residents: If the performance of this Service Contract is
interrupted because of a strike or work stoppage at the company’s
place of business, the effective period of the Service Contract shall be
extended for the period of the strike or work stoppage.
New Mexico Residents: You may return this service contract within
twenty (20) days of the date this service contract was mailed to You,
or within ten (10) days if the service contract was delivered to You
at the time of sale. If You made no claim, the service contract is void
and the full purchase price will be refunded to You. A ten (10%)
percent penalty per month will be added to a refund that is not made
within sixty (60) days of Your return of the service contract. If You
cancel this Contract thereafter, You will be refunded the remaining
days of coverage on a monthly prorated basis, less costs for service
performed. These provisions apply only to the original purchaser of
the service contract.
Nevada Residents: You are entitled to a “Free Look” period for this
Contract. If You decide to cancel this Contract within thirty (30)
days of purchase, You are entitled to a one hundred (100%) percent
refund of any fees paid. If You cancel this Contract after thirty (30)
days from purchase, You will receive a pro-rata refund based on
the days remaining. No cancellation of this Contract may become
effective until at least fifteen (15) days after a notice of cancellation
is mailed to You at Your last known address. If We fail to pay the
cancellation refund within forty-five (45) days of Your written
request We will pay You a penalty of ten (10%) percent of the
purchase price for each thirty (30) day period or portion thereof that
the refund and any accrued penalties remain unpaid. If the contract
has been in effect for seventy (70) days or more, We can only cancel
this Contract due to (1) unauthorized repairs which result in a
material change in the nature or extent of the risk, occurring after
the first effective date of the current Contract, which causes the
risk of loss to be substantially and materially increased beyond that
contemplated at the time the Contract was issued or last renewed;
(2) Discovery of fraud or material misrepresentation by the holder
in obtaining the service contract, or in presenting a claim for service;
(3) An act or omission by You or a violation by You of any condition
of the service contract, which occurred after the effective date of the
service contract and which substantially and materially increases the
service required under the service contract. If We cancel this Contract
You will receive a pro-rata refund based on the days remaining, no
cancellation fee will be imposed and no deduction for claims paid
will be applied. LIMITATIONS OF COVERAGE section contains
exclusions and limitations to coverage but not reasons for which
the contract itself may be cancelled. If the manufacturer’s warranty
becomes dishonored during the term of this Contract, We will
continue to provide any other coverage under this Contract, unless
such coverage is otherwise excluded by the terms of this Contract. If
Your covered failure results in a loss of heating, cooling, or electrical
power to Your air conditioner or refrigerator/freezer, repairs on Your
covered product will commence within 24 hours after You report
your claim. If these repairs cannot be completed within three (3)
calendar days, We will send You a report indicating the status of
these repairs. No deductions of any type shall be made from any
refund owed as a result of cancellation and or buyout.
New York Residents: You may return this Contract by mailing it to
the attention of the Administrator, AIGWG 650 c/o 650 Missouri
Ave., Jeffersonville, IN 47130. A ten (10%) percent penalty per
month will be added to a refund that is not made within thirty (30)
days of return of the Contract to Us.
North Carolina Residents: The purchase of this Contract is not
required either to purchase or to obtain financing for a home
appliance. The Administrator may not cancel this Service Contract
except for non-payment by You or for violation of any of the terms
and conditions of this Contract.
Ohio Residents: Repairs cannot exceed the purchase price of the
product; the total payment(s) for all claims under this Contract shall
not exceed the original retail price of the covered product(s).
Oklahoma Residents: This Contract is not issued by the manufacturer
or wholesaler company marketing the product. This Contract will not
be honored by such manufacturer or wholesale company. The following
replaces the contract Cancellation and Refund section: If You cancel
this Contract, return of premium will be based upon ninety percent
(90%) of unearned pro-rata premium. If We cancel this Contract,
return of premium will be based upon one hundred percent (100%)
of unearned pro-rata premium. The Administrator is AIG Warranty
Services of Florida, Inc., located at 650 Missouri Ave., Jeffersonville,
IN 47130, (800)-343-4441. Oklahoma License Number 864265.
The coverage afforded under this Contract is not guaranteed by the
Oklahoma Insurance Guaranty Association. This is not an insurance
contract. This Contract is secured by a reimbursement insurance
policy provided by New Hampshire Insurance Company Inc., 175
Water Street, New York, NY 10038, (800)-250-3819.
Oregon Residents: The Obligor and Administrator is AIGWG c/o
650 Missouri Ave., Jeffersonville, IN. 47130, (800)-343-4441. The
last sentence in the Termination For Other Cause section is replaced
with; If We exercise this right, We shall refund to You the remaining
days of coverage on a monthly prorated basis on the unearned
portion of one hundred percent (100%) of the purchase price paid
for this Contract minus claims paid.
Rhode Island Residents: Claims may only be made directly against
the provider identified in this Contract. No claim may be made
against any insurer identified in this Contract.
South Carolina Residents: This Contract does not cover
consequential damages or pre-existing conditions. A ten (10%)
percent per month penalty shall apply to any cancellation refund
not made within forty-five (45) days of the date cancellation was
requested. In the event We cancel this Contract, We shall provide
prior notice of such cancellation at least fifteen (15) days before the
effective date of cancellation. Such notice shall state the effective
date of cancellation and the reason for cancellation. Complaints or
questions about this Contract may be directed to the South Carolina
Department of Insurance, P.O. Box 100105, Columbia, South
Carolina 29202-3105, 1-803-737-6180.
Tennessee Residents: This Contract is automatically extended while
the product is being repaired.
Texas Residents: A ten percent (10%) penalty per month will be
added to a refund that is not made within forty-five (45) days of
return of the Contract to Us. You may cancel this Contract after
the time periods above or after you have made a claim for service
by returning the Contract to the Administrator and receive a pro-
rata refund of the Contract price less any claims that have been
paid. Unresolved complaints concerning a provider or questions
concerning the registration of a service contract provider may be
addressed to the Texas Department of Licensing and Regulation,
P.O. Box 12157, Austin, Texas 78711 (512) 463-6599 or (800) 803-
9202 (in Texas). The Provider is AIGWG, c/o 650 Missouri Ave.,
Jeffersonville, IN 47130.
Utah Residents: This service contract or warranty is subject to limited
regulation by the Utah Insurance Department. To file a complaint,
contact the Utah Insurance Department. Coverage afforded under this
Contract is not guaranteed by the Property and Casualty Guaranty
Association. The language in Section 12 is being replaced with the
following; We can cancel this Contract during the first sixty (60) days,
by mailing to You a notice of cancellation at least ten (10) days prior
to the effective date of cancellation except that We can also cancel
this Contract during such time period for nonpayment of premium
by mailing You a notice of cancellation at least ten (10) days prior to
the effective date of cancellation. After sixty (60) days have elapsed,
We may cancel this Contact by mailing a cancellation notice to You
at least thirty (30) days prior to the effective date of cancellation
for cancellations due to any of the following reasons: (a) material
misrepresentation; (b) substantial change in the risk assumed, unless
You should reasonably have foreseen the change or contemplated
the risk when entering into the Contract; or (c) substantial breach of
contractual duties, conditions, or warranties. The notice of cancellation
must be in writing to You at Your last known address and contain
all of the following: (1) the Contract number; (2) the date of notice;
(3) the effective date of cancellation; and (4) a detailed explanation of
the reason for cancellation. In addition to Section 1, if Your covered
failure results in a loss of heating, cooling, or electrical power to Your
air conditioner or refrigerator/freezer, repairs on Your covered product
will commence within 24 hours after You report Your claim by calling
the number listd on the front of this Contract. For any Product failure
which is not reported prior to the expiration of this Contract will be
considered if You can provide valid reason (examples; hospitalized,
incapacitated, etc.) for delay of notice. Note: Non-original manufacturer’s
parts or refurbished parts may be used to repair equipment at Our
sole option. The following replaces the second to last sentence in
Section 17, Obligations of the provider under this service contract are
guaranteed under a service contract reimbursement insurance policy.
Should the provider fail to pay or provide service on any claim within
60 days after proof of loss has been filed, the contract holder is entitled
119565 - 2/17

Especificaciones del producto

Marca: Amana
Categoría: Refrigerador
Modelo: ABB1921BRB

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