Starkey TruLink for Apple Manual de Usario
Lee a continuación 📖 el manual en español para Starkey TruLink for Apple (10 páginas) en la categoría Sonido. Esta guía fue útil para 2 personas y fue valorada con 4.5 estrellas en promedio por 2 usuarios
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1. What is the difference between paired and connected versus paired and not connected?
a. How do I know if my hearing aids are paired:
• If there is a black checkmark in front of the Hearing Aid Name, then you are paired but not
necessarily connected to the Apple device.
• To access this screen: select Settings > General > Accessibility > Hearing Aids to view
the checkmark.
b. How do I know if my hearing aids are connected:
• Open the iPhone® controls by triple-clicking the home button or by navigating to
Settings > General > Accessibility > Hearing Aids.
• Confirm that the option for Start Live Listen is available.
• Listen as you make a memory or volume change.
NOTE: Simply changing the memory or volume slider without going into Start Live Listen does NOT confirm
that the hearing aids are connected. You may be able to visually see a change, but the change may not occur
in the hearing aid.
TruLink for Apple
Frequently Asked Questions
Visit www.TruLinkHearing.com for Apple® compatibility
and TruLink™ Hearing Control app information.
2. One of my hearing aids was not found by my Apple device after an iOS update. How do I
fix this?
Disconnect the found hearing aid and then re-pair both hearing aids to the Apple device. This
communication breakdown could be the result of an iOS update.
a. To disconnect (Forget this Device) the hearing aids:
• Select Settings > General > Accessibility > Hearing Aids.
• Select blue i icon.
• Select Forget this Device at the bottom of this information screen.
b. To re-pair the hearing aids:
• Select Settings > General > Accessibility.
• Open and close battery doors of the hearing aids.
• Once hearing aids are powered on, select Hearing Aids.
• Tap on Hearing Aid Name.
• Accept Bluetooth® Pairing Request for both hearing aids.
3. When I go into the TruLink app it just spins and searches for my hearing aids. Why is this?
a. Verify that batteries in the hearing aids are good (not low) – try TruLink again.
b. Turn Bluetooth off/on (wait 10 seconds between off/on) – try TruLink again.
• Settings > Bluetooth, toggle Off to On.
c. Double click the home button of the Apple device:
• Close out all open app pages by swiping up on each page.
• Then relaunch the TruLink app.
d. Open the iPhone controls by triple-clicking on the home button:
• If volume controls are visible, verify that you can hear a change.
• Verify that the option for Start Live Listen is visible.
• If neither of these work, the hearing aids are not connected even though the native controls show up.
e. Connect Hearing Aids:
• Reboot your Apple Device and relaunch the TruLink app.
• If hearing aids still cannot be found, un-pair and re-pair the hearing aids to the Apple device.
i. To un-pair (Forget this Device) the hearing aids:
• Select Settings > General > Accessibility > Hearing Aids.
• Select blue i icon.
• Select Forget this Device at the bottom of this information screen.
ii. To re-pair the hearing aids:
• Select Settings > General > Accessibility.
• Open and close battery boors of the hearing aids.
• Once hearing aids are powered on, select Hearing Aids.
• Tap on Hearing Aid Name.
• Accept Bluetooth Pairing Request for both hearing aids.
Especificaciones del producto
| Marca: | Starkey |
| Categoría: | Sonido |
| Modelo: | TruLink for Apple |
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