Avaya Deskphone 9620 Manual de Usario

Avaya telefono Deskphone 9620

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IP Telephony

Contact Centers

Mobility

Services

Bedienungsanleitung

Operating instructions

Manual de manejo

Notice d’utilisation

Istruzioni d’uso

Gebruiksaanwijzing

Avaya IP Deskphones

9620/9620L, 9630, 9640, 9650/

9650C connected to Integral Enterprise

User Manual

Version 1.1 - 022010

from Software T.15xSp3.bin

Contents

Contents ....................................................................................................................2

Familiarizing yourself with your telephone

Important information ................................................................................................9

Which systems can you connect your telephone

to? ..........

................................9

Declaration of conformity .....................................................................................9

License information .............................................................................................9

Tips on phone location ......................................................................................11

Repairs ..............................................................................................................11

Notes on description of the operating steps ......................................................11

Additional functions ...........................................................................................11

User manual in other languages .......................................................................11

Always dispose of old equipment correctly – keep our environment tidy ..........12

Your Avaya IP telephone at a glance ......................................................................13

All the keys at a glance ...........................................................................................15

Getting to know your telephone

The display helps you .............................................................................................18

Basic rules of operation ...........................................................................................19

Selecting functions in the menu ........................................................................19

Canceling or exiting an action ...........................................................................19

What does the idle display show? .....................................................................20

Softkeys .............................................................................................................20

Function keys (9650/9650C) .............................................................................21

Functions in several levels (9630–50) ...............................................................21

Entering text ......................................................................................................22

... telephoning made easy .......................................................................................24

Initial operation of your telephone ...........................................................................25

Connecting the telephone .................................................................................25

If no gatekeeper is found on automatic search run ...........................................25

Selecting the gatekeeper when logging in .........................................................27

Telephoning as usual

Making a call ...........................................................................................................29

Making a call within your system .......................................................................29

Making a call outside of your system .................................................................29

Making a call with a destination key ..................................................................30

Automatic callback ............................................................................................30

Delete automatic callback .................................................................................30

Callback request ................................................................................................31

Deleting a callback request ...............................................................................31

Repeatedly dialing a number* ...........................................................................32

Deactivating phone number and charge display ...............................................32

Contents

Reactivating phone number and charge display ............................................... 32

Cutting in on another call* ................................................................................. 33

Ending cut-in* ................................................................................................... 33

Making calls remotely via the system* .............................................................. 34

Answering calls ...................................................................................................... 35

When you are called ......................................................................................... 35

When another telephone receives a call (pick-up call) ..................................... 36

Putting a call on hold ........................................................................................ 36

Making calls without the handset ........................................................................... 37

Hearing the caller through the speaker (monitoring) ........................................ 37

Making a call with the handset on-hook (handsfree) ........................................ 37

Continuing a call handsfree with the handset off-hook ..................................... 38

Handsfree – continuing the call with the handset ............................................. 38

Handsfree – ending the call .............................................................................. 38

Making several connections ................................................................................... 39

Forwarding additional callers ............................................................................ 39

Answering an additional call (second call) ........................................................ 40

Consultation during a call (refer-back) .............................................................. 40

Speaking to parties alternately ......................................................................... 41

Forwarding additional callers ............................................................................ 41

Three-way conference ...................................................................................... 42

Multiple conference* ......................................................................................... 45

Diverting calls ......................................................................................................... 52

Diverting all calls for your telephone ................................................................. 52

Diverting calls if your line is busy* .................................................................... 53

Diverting internal calls after a certain amount of time* ..................................... 53

Diverting external calls after a certain am

ount of time* .........

........................... 53 Setting up and activating the double call destination* ...................................... 54

Disabling call diversion ..................................................................................... 54

Changing call diversion remotely* .................................................................... 55

Automatic call diversion .................................................................................... 56

Answering calls elsewhere (follow-me)* ................................................................. 59

Preparing follow me on your own telephone ..................................................... 59

Activating follow me at a different telephone .................................................... 59

Deactivating follow me on your own telephone ................................................ 59

Deactivating follow me at a different telephone ................................................ 60

Making calls with ease

Editing the call log .................................................................................................. 62

Symbols in the call log ...................................................................................... 62

Filtering call log displays: Redial, call list, completed calls ............................... 63

Dialing an entry from the call log ...................................................................... 63

Especificaciones del producto

Marca:	Avaya
Categoría:	telefono
Modelo:	Deskphone 9620
Color del producto:	Zwart
Peso.:	140 g
Ancho:	77 mm
Profundidad:	115 mm
Altura:	39 mm
Longitud del cable:	2 m
factor vorm:	Rechtshandig
Destinado a:	Gamen
Soporta Windows:	Ja
Diseño ergonomico:	Ja
Número:	1
Uso recomendado:	Universeel
Número de botones:	6
Conexión:	USB Type-A
Tipo de desplazamiento:	Wiel
Resolución de movimiento:	2000 DPI
tipo de botones:	Drukknoppen
Tecnología de detección de movimiento:	Optisch
Desplazarse:	Ja
Número de ruedas de desplazamiento:	1
Teclas de función:	Back, DPI switch, Forward