Sonnet SOLO10G Manual de Usario

Sonnet Tarjeta/adaptador de red SOLO10G

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Quick Start Guide
Mac® Compatibility
• Mac with Thunderbolt 3 ports
• macOS® 10.13.6+
• macOS Catalina compatible
Windows® Compatibility
• PC with Thunderbolt 3 ports
• 64-bit editions of Windows® 10, Version 1809 or later
Important Note: Windows computers require the latest BIOS and
Thunderbolt drivers to support this product. Check with your
computer manufacturer for update information.
Linux® Compatibility
• PC with Thunderbolt 3 ports
• Linux Kernel 5.0 or later
Thunderbolt 3 Connector—Plug this connector into one of your
computer’s Thunderbolt 3 ports (often indicated by a logo), or at the
end of a Thunderbolt device chain. Ports marked with the USB icon
( ) are NOT compatible.
Driver Information
For Mac users, the drivers required to support this product are
installed as part of macOS 10.13.6 and later; the Sonnet adapter is
ready for use when you power on your computer.
For Windows users, please go to www.sonnettech.com/support/kb/
kb.php. Navigate to and click the Solo10G Thunderbolt 3 Edition
link, and then click the Driver link. Locate, download, and install
the Windows drivers.
For Linux users, the drivers required to support this product are
installed as part of Linux Kernel 5.0 and later, though more current
drivers may be available: Go to www.sonnettech.com/support/kb/
kb.php, navigate to and click the Solo10G Thunderbolt 3 Edition
link, and then click the Driver link. If the listed Linux driver version
is later than the one installed in your system, download and install
the drivers.
Solo
10
G™ Thunderbolt™
3
Edition
10GBASE-T/NBASE-T® to Thunderbolt 3 Adapter
Solo10G Thunderbolt 3 Edition Description
1 – RJ45 (10GBASE-T/NBASE-T) Port
Connect a CAT 6A, CAT 6 or CAT 5e* cable between this port
and the switch’s or device’s RJ45 port.
2 – Link/Activity Indicator
This LED flashes green to indicate a link is established between
the adapter and the switch, and flashes yellow when the link is
training.
3 – Link Speed Indicator
When a link is established between the adapter and the switch,
this LED lights to indicate the link speed to the switch: green =
10Gb; yellow = 5Gb, 2.5Gb, 1Gb, or 100Mb.
* 10 Gb/s speed supported on CAT 6A and CAT 6 cabling at 100 and
55 meters, respectively. Lower speeds supported on CAT 5e and
better cabling at up to 100 meters. 5 Gb/s and 2.5 Gb/s link speed
support requires an NBASE-T (multi-Gigabit) compatible switch.
Support Note: This document was up to date at the time of
printing. However, changes to the
hardware or software may have occurred since then. Please check the
Sonnet website for the latest documentation.
1. Go to https://www.sonnettech.com/support/kb/kb.php
2. Navigate to and click the Solo10G Thunderbolt 3 Edition link.
3. Click the Manual link.
4. Click the Solo10G Thunderbolt 3 Edition Quick Start Guide [English]
link and then check the Document Version information. If the
version listed is later than this document (revision F), click the
Download Now button for the latest version.
Basic Configuration Information—macOS
With the Solo10G adapter connected to your computer and network
infrastructure, configure the adapter’s settings in the System
Preferences’ Network preferences panel. The adapter will be identified
as Thunderbolt Ethernet Slot x.
Performance Tuning Steps—macOS
Listed below are steps required to configure the Solo10G adapter for
maximum performance. Please note that to take advantage of these
settings, the switch or router to which the adapter is connected (and
every component in the path) must also support these features.
1. Open System Preferences, and then click Network. In
the Network preferences panel, click the Solo10G adapter
(Thunderbolt Ethernet, Slot x) in the left panel, and then click
Advanced; a new panel appears.
2. In the new panel, click Hardware. From the Configure drop-
down menu, select “Manually”. In the Speed drop-down menu,
leave the setting at or select “10GbaseT” (or “5000baseT” or
“2500baseT” if either is the top speed your network connection
supports). In the Duplex drop-down menu, select “full-duplex”
(not “full duplex, flow-control”). In the MTU drop-down menu,
select “Jumbo (9000)” or select “Custom,” and then enter
“9000” in the box below.
3. When you’ve finished changing the settings, click OK.
4. Back in the main Network window, click Apply after you’ve
completed changing the settings.
Basic Configuration Information—Windows
Configure the Solo10G adapter’s settings using Windows Device
Manager. You may locate the device in the Network adapters
category, listed as Sonnet Solo 10G Thunderbolt 3 Edition.
First Time Use—Windows
The first time you connect the Solo10G Thunderbolt 3 Edition
adapter to your computer, an Approve New Thunderbolt™ Devices
window will appear. From the drop-down menu select Always
Connect, and then click OK.
Basic Confiruration Information—Linux
The steps necessary to configure the Sonnet adapter with your
computer may vary based on the version of Linux running. Sonnet
recommends using whatever method or tools you would normally
use for configuring any onboard ports.
Tips, General Information
5 Gb/s and 2.5 Gb/s Link Speed Support
The Solo10G supports 5 Gb/s and 2.5 Gb/s link speeds when used
with NBASE-T compatible (multi-Gigabit) switches, and connected
via CAT 5e (or better) cabling.
Solo10G May Become Very Warm While Operating
At times, the Solo10G may become very warm during operation;
this is normal and does not indicate a malfunction. Due to the
adapter’s design, its case may become very warm to the touch while
transferring very large files or transferring a large amount of data
over an extended period of time. The adapter may also operate at a
higher than expected temperature when connected to a long cable
run to the switch or storage system. Sonnet designed the Solo10G
so that its case radiates heat away from the electronic components
inside, ensuring they operate within a safe temperature range.
Solo10G Performance May Drop When Used With a Notebook
Running on Battery Power
When the MacBook Pro’s or MacBook Air’s battery level drops
below 20%, macOS will decrease Ethernet performance in order to
conserve battery life.
Audio Video Bridging (AVB) Support
The Solo10G supports AVB when used with AVB-compatible
(802.1Qav) switches.
Solo10G Requires a Thunderbolt 3 Port to Operate
The Solo10G T3E adapter is compatible with the Apple not
Thunderbolt 3 (USB-C) to Thunderbolt 2 adapter; the Sonnet adapter
requires more power than a Thunderbolt 2 connection can provide.
Support Note: In order to realize maximum 10Gbps
performance, the adapter’s duplex setting must be set to full-
duplex, and the MTU (frames) setting set to Jumbo (9000). For a large
frame to be transmitted intact from end to end, every component in
the path must support that frame size. The switches, routers, and NICs
from one end to the other must all support the same size of jumbo
frame transmission for a successful jumbo frame communication session.
Contacting Customer Service
The Sonnet Web site located at https://www.sonnettech.com has
the most current support information and technical updates. Before
contacting Customer Service, please check our Web site for the latest
updates and online support files, and check this Quick Start Guide
for helpful information.
Email support requests generally receive the fastest responses, and are
usually processed within a 24-hour period during normal business
hours, excluding holidays. When you contact Customer Service,
have the following information available so the customer service
staff can better assist you:
• Product name
• Computer model
• A System Report (macOS), or a Microsoft System Information
MSINFO32 (Windows) report (Windows), along with a description
of the issue(s) you are encountering with your device
If further assistance is needed, please contact Sonnet Customer
Service at:
E-mail: support@sonnettech.com
Tel: 1-949-472-2772
(Monday–Friday, 9 a.m.–5 p.m. Pacific Time, excluding holidays)
Japan Customers
Contact Sonnet Customer Service Japan at:
E-mail: jp.support@sonnettech.com

Especificaciones del producto

Marca: Sonnet
Categoría: Tarjeta/adaptador de red
Modelo: SOLO10G

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